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Excellence isn’t about meeting the spec, it’s about setting the spec. It defines what the consumer sees as quality right this minute, and tomorrow, if you’re good, you’ll reset that expectation again.

Seth Godin

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kwaliteit almost all quality improvements quote tom peters

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creative acts for curious people

Creative Acts for Curious People
How to Think, Create, and Lead in Unconventional Ways
Sarah Stein Greenberg

Bij Bol.com | Managementboek

 

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