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The central issue is never strategy, structure, culture or systems. The core of the matter is always about changing the behavior of people.

John Kotter

Laatst aangepast op woensdag, 30 november 2011 20:53  

Politics is supposed to be the second-oldest profession. I have come to realize that it bears a very close resemblance to the first.

Ronald Reagan

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blame process people willam edwards deming

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kleine covey kuipers tiggelaar

De kleine Covey
De zeven eigenschappen samengevat
Jan Kuipers, Ben Tiggelaar

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