Veranderen Gedragsverandering volgens John Seddon
apr
16
2022
In the 1970s I worked on 'culture change' programmes. What a fool I was. I learned how behaviour is a product of the system. Change the system and behaviour changes. Culture change is free. If you work on the people in a command and control system it gets ugly.
John Seddon
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An organization's purpose is deduced from its actual behavior, not from its rhetoric or stated goals. Donella H. Meadows |
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