
A leader must understand that the system is composed of people, not mere machinery, nor activities, nor organisation charts.
William Edwards Deming
mei
30
2011

A leader must understand that the system is composed of people, not mere machinery, nor activities, nor organisation charts.
William Edwards Deming
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Few people request influence when their world is behaving rationally. As a result, consultants tend to see more than their fair share of irrationality. Gerald M. Weinberg (The Secrets of Consulting)
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