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Home Systeemdenken Systeemdenken volgens W. Edwards Deming
Systeemdenken volgens W. Edwards Deming

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95% of the performance of an organisation is attributable to the system (processes, technology, work design, regulations,etc) and 5% are attributable to the individual.

W. Edwards Deming

Laatst aangepast op woensdag, 23 maart 2016 21:17  

The most important thing in communication is hearing what isn't said.

Peter Drucker

 

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