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Home Management Systematische samenwerkproblemen volgens John Seddon
Systematische samenwerkproblemen volgens John Seddon

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The problem of people not working together won’t be solved by interventions such as team-working, participation, empowerment programmes and the like, for one simple reason: it is the system that governs behaviour.

John Seddon

Laatst aangepast op vrijdag, 13 september 2019 11:45  

 

The product is what the product does; it is the total package of benefits the customer receives when he buys. 

E. Raymond Corey

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