VSM reflects work flow as a customer experiences it versus the internal focus of process-level maps. Many companies are structured as a series of function based silos that bear little relationship to the customer.
Karen Martin Mike Osterling
Tags:
juli
08
2019
VSM reflects work flow as a customer experiences it versus the internal focus of process-level maps. Many companies are structured as a series of function based silos that bear little relationship to the customer.
Karen Martin Mike Osterling
Results? Why, man, I have gotten lots of results! If I find 10,000 ways something won't work, I haven't failed. I am not discouraged, because every wrong attempt discarded is often a step forward. Thomas Edison |
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