Management Onzichtbare kwaliteit volgens Deming
aug
29
2013
One gets a good rating for fighting a fire. The result is visible; can be quantified. If you do it right the first time, you are invisible. You satisfied the requirements. That is your job. Mess it up, and correct is later, you become a hero.
William Edwards Deming
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Wars may be fought with weapons, but they are won by men. It is the spirit of the men who follow and of the man who leads that gains the victory.
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Durf, Leer en Presenteer Bij Bol.com of Managementboek |
