Management Onzichtbare kwaliteit volgens Deming
aug
29
2013
One gets a good rating for fighting a fire. The result is visible; can be quantified. If you do it right the first time, you are invisible. You satisfied the requirements. That is your job. Mess it up, and correct is later, you become a hero.
William Edwards Deming
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A firm's income statement may be likened to a bikini - what it reveals is interesting, but what it conceals is vital. Burton G. Malkiel in A Random Walk Down Wall Street. |
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Heb lef, durf te veranderen Bij Managementboek.nl | Bol.com
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