Lean Six Sigma Meten volgens H. James Harrington
feb
21
2019
Measurement is the first step that leads to control and eventually to improvement. If you can't measure something, you can't understand it. If you can't understand it, you can't control is. If you can't control it, you can't improve it.
H. James Harrington
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If a man is called to be a streetsweeper, he should sweep streets even as Michelangelo painted, or Beethoven played music, or Shakespear wrote poetry. He would sweep streets so well that all the hosts of heaven and earth will pause to say, here lived a great streetsweeper who did his job well. Martin Luther King |
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