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Home Lean Six Sigma Het Pareto-principe volgens Peter F. Drucker
Het Pareto-principe volgens Peter F. Drucker

Pareto-principe Pareto-analyse Pareto Vilfredo 80-20 lean

In het artikel Managing for Business Effectiveness beschrijft Peter F. Drucker het Pareto-principe:

pareto-principe peter drucker pareto

Business enterprise is not a phenomenon of nature but one of society. In a social situation, however, events are not distributed according to a ‘normal distribution’ of a natural universe ... In a social situation a very small number of events at one extreme—the first 10 percent to 20 percent at most—account for 90 percent of all results; whereas the great majority of the events accounts for 10 percent or so of the results.

This is true in the marketplace: A handful of large customers out of many thousands produce the bulk of orders; a handful of products out of hundreds of items in the line produce the bulk of the volume; and so on.

It is true of sales efforts: A few sales people out of several hundred always produce two-thirds of all new business. It is true in the plant: A handful of production runs account for most of the tonnage.

It is true in research: The same few people in the laboratory are apt to produce nearly all the important innovations.

It holds true for practically all personnel problems: The bulk of grievances always comes from one group of employees (for example, from the older, married women or from the clean-up people on the night shift), as does the great bulk of absenteeism, of turnover, of suggestions under a suggestion system and accidents. 

Bron: Managing for Business Effectiveness, Peter F. Drucker

Laatst aangepast op vrijdag, 18 januari 2019 21:02  

Excellence isn’t about meeting the spec, it’s about setting the spec. It defines what the consumer sees as quality right this minute, and tomorrow, if you’re good, you’ll reset that expectation again.

Seth Godin



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