Prachtig filmpje over hoe de voedselbank in New York, dankzij het Toyota Production System (TPS), nog beter werk kan doen.

If you have a good system .... the work takes care of itself.

We always want to strive - step-by-step - to make a process better. Outside Toyota, 'problem' can sometimes have a negative connotation, like a bad thing. I find that in many cases it is better to say we have something we can improve.

Jamie Bonini