
In only 6% of the situations where something goes wrong, it can directly be assigned to a person. In the other 94% it is due to the system where this person was acting
W. Edwards Deming
nov
25
2020

In only 6% of the situations where something goes wrong, it can directly be assigned to a person. In the other 94% it is due to the system where this person was acting
W. Edwards Deming
De kapitein die zeilt zonder doel klaagt voortdurend dat de wind uit de verkeerde hoek komt. Seneca |
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The Practice
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