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Home Kwaliteit Processen volgens Frank Herbert
Processen volgens Frank Herbert

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A process cannot be understood by stopping it. Understanding must move with the flow of the process, must join it and flow with it.

Frank Herbert

Laatst aangepast op zaterdag, 16 januari 2016 20:08  

People don't want to buy a quarter-inch drill.
They want a quarter-inch hole!

Theodore Levitt

 

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