okt
03
2015
The important thing is not your process. The important thing is your process for improving your process.Henrik Kniberg
People don't want to buy a quarter-inch drill.They want a quarter-inch hole!
Theodore Levitt
How to Tame Your Advice Monster And Other Practical Strategies to Say Less, Ask More, and Build Your Coaching HabitMichael Bungay Stanier Bij Bol.com | Managementboek