The greatest waste ...
is failure to use the
abilities of people ...
to learn about their
frustrations and about
the contributions that
they are eager to make.
William Edwards Deming
juni
03
2015
The greatest waste ...
is failure to use the
abilities of people ...
to learn about their
frustrations and about
the contributions that
they are eager to make.
William Edwards Deming
New insights fail to get put into practice because they conflict with deeply held internal images of how the world works ... images that limit us to familiar ways of thinking and acting. That is why the discipline of managing mental models -- surfacing, testing, and improving our internal pictures of how the world works -- promises to be a major breakthrough for learning organizations. Peter Senge |
The Habit-Forming Guide to Becoming a Systems Thinker Bij Amazon |