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It isn’t uncommon for managers at senior levels of large organizations to be so out of touch with customer or production reality that they don’t know just how broken some of their business processes are.
Michael Hammer & James Champy
mei
06
2015
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It isn’t uncommon for managers at senior levels of large organizations to be so out of touch with customer or production reality that they don’t know just how broken some of their business processes are.
Michael Hammer & James Champy
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It is not enough to do your best; you must know what to do, and then do your best. William Edwards Deming |
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Helder denken |