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Unless you have 100% customer satisfaction, you must improve.
Horst Schulz
nov
06
2013
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Unless you have 100% customer satisfaction, you must improve.
Horst Schulz
The best rule of thumb for estimating software costs is to say it will cost more than anyone ever imagined. Tom Capers Jones (godfather CMM) |
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Making it all work Bij Managementboek.nl | Bol.com |