Unless you have 100% customer satisfaction, you must improve.
Horst Schulz
nov
06
2013
Unless you have 100% customer satisfaction, you must improve.
Horst Schulz
It is not that we are short of time.... It is the way that we treat time, even the way that we think about it. A time revolution.. is the fastest way to make a giant leap in both happiness and effectiveness." Richard Koch |
De zeven eigenschappen van effectief leiderschap Bij Managementboek
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