
Excellence is not an "aspiration". Excellence is not a "hill to climb". Excellence is the next five minutes - or nothing at all".
Tom Peters
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Excellence isn’t about meeting the spec, it’s about setting the spec. It defines what the consumer sees as quality right this minute, and tomorrow, if you’re good, you’ll reset that expectation again. Seth Godin |
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Handboek voor Talent Bij Bol.com | Managementboek |