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Performance support volgens Jay Cross

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We've all experienced a need-to-know moment, made better or worse by how quickly we could put our hands on the right information or find the rigth person to ask.

Jay Cross

Laatst aangepast op donderdag, 19 maart 2020 06:59  

Few people request influence when their world is behaving rationally. As a result, consultants tend to see more than their fair share of irrationality.

Gerald M. Weinberg (The Secrets of Consulting)

 

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