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Voorspelbare organisaties

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A predictable organization does not guess about the future and call it a plan; it develops the capacity to rapidly respond to the future as it unfolds.

Mary and Tom Poppendieck

Laatst aangepast op donderdag, 07 juli 2011 12:34  

Excellence is an art won by training and habituation. We do not act rightly because we have virtue or excellence, but we rather have those because we have acted rightly. We are what we repeatedly do. Excellence, then, is not an act, but a habit.

Aristoteles

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