Excellence isn’t about meeting the spec, it’s about setting the spec. It defines what the consumer sees as quality right this minute, and tomorrow, if you’re good, you’ll reset that expectation again.
Seth Godin
okt
04
2011
Excellence isn’t about meeting the spec, it’s about setting the spec. It defines what the consumer sees as quality right this minute, and tomorrow, if you’re good, you’ll reset that expectation again.
Seth Godin
There are no secrets to success. It is the result of preparation, hard work and learning from failure. Colin L. Powell |
Bij Managementboek |