Business Process Mapping
Improving Customer Satisfaction
J. Mike Jacka & Paulette J. Keller
Bij Bol.com | Managementboek
sept
13
2020
Business Process Mapping
Improving Customer Satisfaction
J. Mike Jacka & Paulette J. Keller
Bij Bol.com | Managementboek
If you give a manager a numerical target, he’ll make it, even if he has to destroy the company in the process. William Edwards Deming |
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