Metrics-Based Process Mapping
Identifying and Eliminating Waste in Office and Service Processes
Karen Martin & Mike Osterling
Bij Bol.com | Managementboek
feb
15
2019
Metrics-Based Process Mapping
Identifying and Eliminating Waste in Office and Service Processes
Karen Martin & Mike Osterling
Bij Bol.com | Managementboek
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Sound structure is a prerequisite to organizational health; but it is not healt itself. The test of a healthy business is not the beauty, clarity, or perfection of its organization structure. It is the performance of people. Peter Drucker |
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