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Home Lean Six Sigma Sense & respond (boekentip)
Sense & respond (boekentip)

sense respond listen customers jeff gothelf josh seiden

Sense and Respond
How Successful Organizations Listen to Customers and Create New Products Continuously
Jeff Gothelf, Josh Seiden

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Laatst aangepast op zaterdag, 12 januari 2019 18:19  

Excellence isn’t about meeting the spec, it’s about setting the spec. It defines what the consumer sees as quality right this minute, and tomorrow, if you’re good, you’ll reset that expectation again.

Seth Godin

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lean mark graban fresh eyes solving problems

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nine lies about work marcus buckingham ashley goodall

Nine Lies About Work
A Freethinking Leader's Guide to the Real World
Marcus Buckingham

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