Sense and Respond
How Successful Organizations Listen to Customers and Create New Products Continuously
Jeff Gothelf, Josh Seiden
Bij Bol.com | Managementboek
jan
14
2019
Sense and Respond
How Successful Organizations Listen to Customers and Create New Products Continuously
Jeff Gothelf, Josh Seiden
Bij Bol.com | Managementboek
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Excellence isn’t about meeting the spec, it’s about setting the spec. It defines what the consumer sees as quality right this minute, and tomorrow, if you’re good, you’ll reset that expectation again. Seth Godin |
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Nine Lies About Work |