Dit is Lean
De oplossing voor de efficiency paradox
Niklas Modig, Pär Ahlström
Bij Bol.com | Managementboek | Amazon.nl
Excellence isn’t about meeting the spec, it’s about setting the spec. It defines what the consumer sees as quality right this minute, and tomorrow, if you’re good, you’ll reset that expectation again. Seth Godin |
Visueel presenteren Bij Bol.com | Managementboek
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