SLA Best Practices
Bart de Best
Bij Managementboek of Bol.com
sept
21
2011
SLA Best Practices
Bart de Best
Bij Managementboek of Bol.com
If you can't describe what you are doing as a process, you don't know what you are doing. William Edwards Deming |
Full Engagement! Bij Bol.com | Managementboek |