In het artikel Performance Checklists beschrijft Odin Westgaard de eisen waaraan een goede checklist moet voldoen om prestaties te borgen en/of verbeteren:
[A]ttributes of performance checklists
First, a performance checklist is dedicated to comparing and assessing a performance. So a performance checklist must be based on performances and use criteria to assess adequacy of performance.
Second, a performance checklist must have a built?in incentive. People who use a performance checklist to learn to do tasks should have a reason for doing so. People who are judged according to the criteria should be rewarded if they do well. In other words, a performance checklist is a dynamic instrument used to promote or assess learning. Otherwise it’s an exercise in futility.
Third, a performance checklist should provide a foundation for four things.
• Definition and articulation of the performance in question
• A (perhaps step?by?step) description of the performance and criteria used to judge adequacy
• A program for learning how to perform to the standards spelled out by the criteria and suggestions for remediation for those who fall short • An assessment vehicle for the performance itself
In addition, most performance checklists provide documentation of the success or failure of people whose performances are being evaluated.
Bron: Performance Checklists, Odin Westgaard